As a current customer of M C Insurance Associates, we would like to take this opportunity to both thank you for your business and to share with you the importance our agency places upon protecting the privacy of information we gather from you in accordance with applicable state and federal laws.
II. Information we collect and the means used to collect:
M C Insurance Associates collects information about our customers that is necessary to provide those services usual and customary to independent insurance agents. M C Insurance Associates collects this information from the following sources:
+ Infonnation we receive from you on applications and other forms such as, but not limited to, claim forms, change forms, endorsement requests, and vehicle ID cards. This information may include, but is not limited to, your name, address, date of birth, social security number, gender, marital status, and drivers license number.
+ Information about our client's transactions with us. This information may include, but is not limited to, claims, payment history, and policy changes.
+ Information we receive from a consumer reporting agency; this information may include, but is not limited to, a driving record, insurance score report, and credit history.
To collect customer information from the above stated sources, M C Insurance Associates may use the following means of communication to gather information: written, in- person, telephone, facsimile, electronically, and online.
III. How we share client infonnation with non-affiliated third parties:
We do not share infonnation about our customers or former customers with non- affiliated third parties other than as pennitted or required by law. For example, M C Insurance Associates may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons:
+ Infonnation that is necessary to service or process the insurance needs of our clients in a manner that is consistent with the usual and customary services provided by independent insurance agents. Such usual and customary services or processes provided by M C Insurance Associates to its customers include but are not limited to underwriting, shopping the renewal, rating, placement, and providing quotes for insurance that is germane to the coverage the customer places with the agency.
+ Infonnation that is necessary to protect the confidentiality or security of our client's records.
+ Information that is necessary to resolve client disputes or inquires. + Infonnation that is required by individuals or entities who are assessing our legal compliance.
+ Infonnation that is required for M C Insurance Associates to comply with the law.
+To an actuarial or research organization for the purpose of conducting actuarial or research studies.
+ Information that is necessary to protest against or prevent fraud, unauthorized transactions, claims, or other liability.
IV. How we share client information with affiliated parties: We do not share client infonnation with any affiliate.
V. Our practices regarding infonnation confidentiality and security: We maintain physical, electronic, and procedural safeguards to guard your infonnation. These safeguards include, but are not limited to, the following:
+ We restrict access to nonpublic personal infonnation about our clients and fonner clients to those employees who need to know that information in order
to assist in providing services to the customer.
+ We will punish any employee who impermissibly shares client information.
+ We use a secure Internet and e-mail provider to protect the confidentiality
of electronic communications.
Phone: 570-297-2128 or